Simon Hayward is the founder and CEO of Cirrus. The firm advises international organisations in developing leadership skills. With over 25 years’ consultancy experience, Simon has helped businesses including Three and HSBC to become agile by evolving with technology and responding to customer demands. In this in-depth conversation, he describes the consequences of a workplace culture where staff are afraid to make mistakes, argues that a “my way or the highway” approach on Brexit has led to a lack of direction, and highlights the importance of self-reflection in thoughtful decision-making.